Dr. Joe Serio is a high-energy, entertaining, and thought-provoking speaker. He holds a Ph.D. in criminal justice with a specialization in leadership and organizational behavior. He cut his teeth developing positive interaction with difficult people through working in and with all kinds of people in universities, corporations, and government agencies in the United States, Russia, China, and Europe. His communication background includes working as editor-in-chief of a magazine, working with major United States media outlets, lecturing at the university level, authoring more than 10 books, and working as a full-time speaker and trainer.

Agenda
8:00-8:30 a.m.                          Registration and Continental Breakfast

8:30-9:30 a.m.                          In Session

9:30-9:40 a.m.                          Break

9:40-10:45 a.m.                       In Session

10:45-10:55 a.m.                     Break

10:55 a.m.-12:15 p.m.            In Session

12:15-12:45 p.m.                     Lunch

12:45-2:30 p.m.                       In Session

2:30-2:50 p.m.                          Break

2:50-3:30 p.m.                          In Session